There are several ways to contact us if you have questions about your SunPass account or need any assistance.
Email Us
Call Us
In the U.S. and Canada:
1-888-TOLL FLA (1-888-865-5352)
FAX: 1-888-265-1725 (except Canada)
Monday to Friday, 7:00AM - 7:00PM
Closed Saturdays and Sundays
Frequently Asked Questions
We may have already answered your question here. You can select a category of our most common questions, or you may use the search bar to find answers more quickly.
Check a Previous Inquiry
If you previously submitted an inquiry, you can view the status by clicking here.
Visit a SunPass Walk-In Center
- Address: 9405 W. Colonial Drive, Ocoee, FL 34761
- Hours: Open Monday to Friday, 8:00AM-6:00PM.
Closed Sat/Sun.
- Address: 10137 E. Adamo Drive, Suite 800A, Tampa, FL 33619
- Hours: Open Monday to Friday, 8:00AM-6:00PM.
Closed Sat/Sun.
- Address: 7902 NW 36th Street, Unit 203, Doral, FL 33166
- Hours: Open Monday to Friday, 8:00AM-6:00PM.
Closed Sat/Sun. - Holidays: Closed on major holidays
- Address: 7941 Glades Road, Boca Raton, FL 33434
- Hours: Open Monday to Friday, 8:00AM-6:00PM.
Saturday, 8:30AM-5:00PM
Closed Sun.
- Address: Milepost 19, Florida Turnpike, Miami, FL 33186
- Hours: Open Monday to Friday, 8:00AM-5:00PM.
Closed Sat/Sun. - Holidays: Closed on major holidays
- Address: 4501 54th Avenue S,
St. Petersburg, FL 33711 - Hours: Open Monday, 8:00AM-6:00PM
Tuesday to Friday, 8:00AM-4:30PM.
Closed Sat/Sun.
- Address: 1200 White Point Road, Niceville, FL 32578
- Hours: Open Monday to Friday, 8:00AM-5:00PM. Closed Sat/Sun.
- Holidays: Closed on major holidays
- Address: 555 Avalon Boulevard, Milton, FL 32571
- Hours: Open Monday to Friday, 8:00AM-5:00PM.
Closed Sat/Sun. - Holidays: Closed on major holidays
Send Us Mail
Florida Department of Transportation/SunPass
P.O. Box 31241
Tampa, FL 33631-3241
Florida Department of Transportation/SunPass
P.O. Box 447
Ocoee, FL 34761
Florida Department of Transportation/SunPass
P.O. Box 447
Ocoee, FL 34761