Welcome to
Cactus State
At Cactus State, we are committed to bringing you safe, reliable water and/or wastewater service today and every day, 365 days a year.
How Can We Help?
Regulatory Information
Water and sewer rates, public notices, rules, tariffs, and regulations.
Current Advisories
Billing & Payment
Your Utility Bill
Cactus State bills in arrears from the 15th of the previous month to the 14th of the current month. Accordingly, your bill will be generated during the third week, and mailed within the fourth week of each calendar month. For example, you can expect the bill covering service between September 15th – October 14th to be mailed within the fourth week of October.
Bills are due on the 15th of the following month. For example, the bill covering service between September 15th – October 14th will be due November 15th. If applicable, late fees are assessed before the next billing cycle.
Bills are due on the 15th of the following month. For example, the bill covering service between September 15th – October 14th will be due November 15th. If applicable, late fees are assessed before the next billing cycle.
Here’s a guide to important information on your bill:
Account Number: This number should be included in any correspondence with the utility company and added to your check or money order.
Amount Due: This is the amount charged to all customers for utility services.
Previous Balance Due: The amount of unpaid previous charges as of the date of the current bill.
Due Date (“Total Due By” date): The account is considered delinquent and may be subject to disconnection if outstanding amount due is not paid by the due date. A late fee will be assessed on any unpaid delinquent balance.
If you leave your residence for an extended period of time and wish to avoid discontinuance of service, you may forward your mail or sign up for automatic payment.
To see a bill example, please click here.
Account Number: This number should be included in any correspondence with the utility company and added to your check or money order.
Amount Due: This is the amount charged to all customers for utility services.
Previous Balance Due: The amount of unpaid previous charges as of the date of the current bill.
Due Date (“Total Due By” date): The account is considered delinquent and may be subject to disconnection if outstanding amount due is not paid by the due date. A late fee will be assessed on any unpaid delinquent balance.
If you leave your residence for an extended period of time and wish to avoid discontinuance of service, you may forward your mail or sign up for automatic payment.
To see a bill example, please click here.
Questions About Your Bill?
If you have questions about your bill, please fill out the form here or call us Toll Free at 1-800-670-4869.
Our Customer Service Team is Here For You
We’re here to help you when you need it most. As a valued customer, our operations and maintenance professionals are here to help you with billing matters, service disruption and answer any other questions you have about your utility service.
Please contact our Customer Service department at 1-800-670-4869. For after-hours service emergencies, we have staff ready to take your information and ensure help is on the way. For non-emergencies outside our office hours, you may leave a message or email us at support@cactusstateuoc.com.
Please contact our Customer Service department at 1-800-670-4869. For after-hours service emergencies, we have staff ready to take your information and ensure help is on the way. For non-emergencies outside our office hours, you may leave a message or email us at support@cactusstateuoc.com.
