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Welcome to
CSWR-Texas
At CSWR-Texas, we are committed to bringing you safe, reliable water and/or wastewater services today and every day, 365 days a year.
How Can We Help?
Regulatory Information
Water and sewer rates, public notices, rules, tariffs, and regulations.
Current Advisories
CUSTOMER SERVICE BOIL WATER LIFT - CSWR TEXAS 04/17/2024
Type of Advisory/Tipo de aviso: Boil Water Lift / Anulación del aviso sobre agua potableSystem Name and WSID#/Sistema y WSID#: Ville Dalsace Water Supply, TX1630037
Service Area Affected/Área de servicio afectado: ALL/TODO
Reason for Advisory/Razón por aviso: Power Loss/ Pérdida de potencia
Lift Date: 04/17/2024
Original Advisory Date: 04/17/2024
Support Email/Correo electrónico: support@cswrtexaswateruoc.com
Support Phone/teléfono: (866) 301 – 7725(CSWR Texas)
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This notice is to inform you that bacteriological samples collected in the affected area indicate that there is no contamination in the drinking water. As such, the boil water advisory is being lifted.
Customers are advised to flush all the water lines in their residence for five (5) minutes by operating all water faucets (both hot and cold) and flushing toilets. Discard three (3) batches of ice cubes and disinfect the ice bin prior to use. Hot water heaters, water coolers, in-line filters, etc. should be flushed to completely replace at least one full volume of the appliance. Disinfect and/or replace all filters on units and run water softeners through a regeneration cycle prior to use. Consult your owner’s manual for additional flushing/cleaning/disinfecting directions. Please share this information with others who drink the water and may not have directly received this notification.
If you have questions concerning this matter or would like to receive future notifications, please contact customer support via the phone number and email above.
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Este aviso sirve para informarle que las muestras bacteriológicas recolectadas en el área de servicio afectado, indican que ya no hay contaminación presente en el agua potable. De tal forma, se anula el aviso de hervir el agua.
Se recomienda purgar todas las tuberías en su residencia durante 5 minutos, abriendo todos los grifos (caliente y frío) y descargando el agua en los inodoros.
CUSTOMER SERVICE PLANNED SERVICE INTERRUPTION - CSWR TEXAS 04/17/2024
Type of Advisory/Tipo de aviso: Planned Service Interruption / Interrupción planificada del servicioSystem Name and WSID#/Sistema y WSID#: Texas Landing, TX1870151
Service Area Affected/Área de servicio afectado: ALL/TODO
Reason for Advisory/Razón por aviso: Scheduled Repair/ Reparaciones programadas
Start Date/Comienza: 04/17/2024
Support Email/Correo electrónico: support@cswrtexaswateruoc.com
Support Phone/teléfono: (866) 301 – 7725(CSWR Texas)
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After water service is restored, turn on all taps in your residence (hot and cold) and run them for 2-3 minutes to remove air bubbles. You will not need to boil your water or take any additional precautions.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you notice discolored or odorous water after service has been restored, or if you have questions concerning this matter, please contact customer support via the phone number and email above.
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Después de restablecer servicio, hay que abrir los grifos dentro de su residencia (caliente y frio) y dejar el agua corer por 2-3 minutos para eliminar las burbujas de aire. No habrá necesidad de hervir el agua or tomar precauciones adicionales.
Favor de compartir este informe con las demás personas que beben este agua, especialmente aquellas que no hayan recibido este aviso (por ejemplo, personas en apartamentos, residencias geriátricas, escuelas y negocios). Puede publicar este aviso en un lugar público o distribuir copias a mano o por correo.
Si se detecta agua descolorado u oloroso después de restablecer servicio, o si tiene preguntas sobre este asunto, puede comunicarse con el servicio de clientes al teléfono indicado en la parte superior de este aviso.
CUSTOMER SERVICE UNPLANNED SERVICE OUTAGE W/BOIL - CSWR TEXAS 04/13/2024
Type of Advisory/Tipo de aviso: Unplanned Service Outage w/Boil / Interrupción del servicio con aviso de hervir el aguaSystem Name and WSID#/Sistema y WSID#: Ville Dalsace Water Supply, TX1630037
Service Area Affected/Área de servicio afectado: ALL/TODO
Reason for Advisory/Razón por aviso: Power Loss/ Pérdida de potencia
Start Date/Comienza: 04/13/2024
Support Email/Correo electrónico: support@cswrtexaswateruoc.com
Support Phone/teléfono: (866) 301 – 7725(CSWR Texas)
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Children, seniors, and persons with compromised immune systems are particularly vulnerable to harmful bacteria, and all customers in the affected area should follow these directions:
To ensure destruction of all harmful bacteria and other microbes, water used for human consumptions (drinking, cooking, making ice, diluting juices/beverages, making infant formula, brushing teeth, washing hands/faces, etc.) should be boiled using the following methods:
- Bring water to a rolling boil (≥ 212 °F) for three (3) minutes.
- Let water cool sufficiently (≤ 110 °F) prior to use.
- In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
- Disinfect food contact surfaces (dishes) by immersing them for at least one (1) minute in disinfected water containing a ratio of one (1) teaspoon of unscented household bleach to one (1) gallon of water.
- Water used for bathing does not need to be boiled but children should be kept under observation to prevent accidental ingestion of bath water.
Please share this information with others who drink the water and may not have directly received this notification.
If you have questions concerning this matter or would like to receive future notifications, please contact customer support via the phone number and email above.
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Los niños, las personas mayores y las personas con sistemas inmunológicos comprometidos son particularmente vulnerables a las bacterias dañinas, y todos los clientes deben seguir estas instrucciones:
Para asegurar la destrucción de todas las bacterias dañinas y otros microbios, el agua para el consumo humano (el de beber, de cocinar, de hacer hielo, de cepillarse los dientes, de lavar la cara y las manos) debe primero, hervirse y luego enfriarse según lo siguiente:
- Hervir el agua y manténgalo hirviendo (≥ 212 ° F) durante tres (3) minutos
- Dejar que el agua se enfríe lo suficiente (≤ 110 ° F) antes de usarlo para el consumo humano
- En lugar de hervir el agua, puede usar agua embotellado u obtener agua de alguna otra fuente adecuada para el consumo humano
- Desinfectar las superficies en contacto con los alimentos (platos) sumergiéndolos durante un mÍnimo de un (1) minuto en el agua desinfectado que contenga una (1) cucharadita de blanqueador doméstico sin perfume por un (1) galón de agua
- El agua utilizado para bañarse no tiene que hervirse, pero se recomienda ser vigilante con los niños para evitar la ingestión del agua
Favor de compartir este informe con las demás personas que beben este agua, especialmente aquellas que no hayan recibido este aviso (por ejemplo, personas en apartamentos, residencias geriátricas, escuelas y negocios). Puede publicar este aviso en un lugar público o distribuir copias a mano o por correo.
Si se detecta agua descolorado u oloroso después de restablecer servicio, o si tiene preguntas sobre este asunto, puede comunicarse con el servicio de clientes al teléfono indicado en la parte superior de este aviso.
CUSTOMER SERVICE UNPLANNED SERVICE OUTAGE W/BOIL - CSWR TEXAS 04/06/2024
Type of Advisory/Tipo de aviso: Unplanned Service Outage w/Boil / Interrupción del servicio con aviso de hervir el aguaSystem Name and WSID#/Sistema y WSID#: Cassie Water System, TX0270047
Service Area Affected/Área de servicio afectado: ALL/TODO
Reason for Advisory/Razón por aviso: Low Pressure Event/ Pérdida de presión
Start Date/Comienza: 04/06/2024
Support Email/Correo electrónico: support@cswrtexaswateruoc.com
Support Phone/teléfono: (866) 301 – 7725(CSWR Texas)
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Children, seniors, and persons with compromised immune systems are particularly vulnerable to harmful bacteria, and all customers in the affected area should follow these directions:
To ensure destruction of all harmful bacteria and other microbes, water used for human consumptions (drinking, cooking, making ice, diluting juices/beverages, making infant formula, brushing teeth, washing hands/faces, etc.) should be boiled using the following methods:
- Bring water to a rolling boil (≥ 212 °F) for three (3) minutes.
- Let water cool sufficiently (≤ 110 °F) prior to use.
- In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
- Disinfect food contact surfaces (dishes) by immersing them for at least one (1) minute in disinfected water containing a ratio of one (1) teaspoon of unscented household bleach to one (1) gallon of water.
- Water used for bathing does not need to be boiled but children should be kept under observation to prevent accidental ingestion of bath water.
Please share this information with others who drink the water and may not have directly received this notification.
If you have questions concerning this matter or would like to receive future notifications, please contact customer support via the phone number and email above.
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Los niños, las personas mayores y las personas con sistemas inmunológicos comprometidos son particularmente vulnerables a las bacterias dañinas, y todos los clientes deben seguir estas instrucciones:
Para asegurar la destrucción de todas las bacterias dañinas y otros microbios, el agua para el consumo humano (el de beber, de cocinar, de hacer hielo, de cepillarse los dientes, de lavar la cara y las manos) debe primero, hervirse y luego enfriarse según lo siguiente:
- Hervir el agua y manténgalo hirviendo (≥ 212 ° F) durante tres (3) minutos
- Dejar que el agua se enfríe lo suficiente (≤ 110 ° F) antes de usarlo para el consumo humano
- En lugar de hervir el agua, puede usar agua embotellado u obtener agua de alguna otra fuente adecuada para el consumo humano
- Desinfectar las superficies en contacto con los alimentos (platos) sumergiéndolos durante un mÍnimo de un (1) minuto en el agua desinfectado que contenga una (1) cucharadita de blanqueador doméstico sin perfume por un (1) galón de agua
- El agua utilizado para bañarse no tiene que hervirse, pero se recomienda ser vigilante con los niños para evitar la ingestión del agua
Favor de compartir este informe con las demás personas que beben este agua, especialmente aquellas que no hayan recibido este aviso (por ejemplo, personas en apartamentos, residencias geriátricas, escuelas y negocios). Puede publicar este aviso en un lugar público o distribuir copias a mano o por correo.
Si se detecta agua descolorado u oloroso después de restablecer servicio, o si tiene preguntas sobre este asunto, puede comunicarse con el servicio de clientes al teléfono indicado en la parte superior de este aviso.
CUSTOMER SERVICE BOIL WATER LIFT - CSWR TEXAS 03/28/2024
Type of Advisory/Tipo de aviso: Boil Water Lift / Anulación del aviso sobre agua potableSystem Name and WSID#/Sistema y WSID#: Grande Casa, TX0700063
Service Area Affected/Área de servicio afectado: ALL/TODO
Reason for Advisory/Razón por aviso: Power Loss/ Pérdida de potencia
Lift Date: 03/28/2024
Original Advisory Date: 03/28/2024
Support Email/Correo electrónico: support@cswrtexaswateruoc.com
Support Phone/teléfono: (866) 301 – 7725(CSWR Texas)
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This notice is to inform you that bacteriological samples collected in the affected area indicate that there is no contamination in the drinking water. As such, the boil water advisory is being lifted.
Customers are advised to flush all the water lines in their residence for five (5) minutes by operating all water faucets (both hot and cold) and flushing toilets. Discard three (3) batches of ice cubes and disinfect the ice bin prior to use. Hot water heaters, water coolers, in-line filters, etc. should be flushed to completely replace at least one full volume of the appliance. Disinfect and/or replace all filters on units and run water softeners through a regeneration cycle prior to use. Consult your owner’s manual for additional flushing/cleaning/disinfecting directions. Please share this information with others who drink the water and may not have directly received this notification.
If you have questions concerning this matter or would like to receive future notifications, please contact customer support via the phone number and email above.
----------
Este aviso sirve para informarle que las muestras bacteriológicas recolectadas en el área de servicio afectado, indican que ya no hay contaminación presente en el agua potable. De tal forma, se anula el aviso de hervir el agua.
Se recomienda purgar todas las tuberías en su residencia durante 5 minutos, abriendo todos los grifos (caliente y frío) y descargando el agua en los inodoros.
CUSTOMER SERVICE UNPLANNED SERVICE OUTAGE W/BOIL - CSWR TEXAS 03/25/2024
Type of Advisory/Tipo de aviso: Unplanned Service Outage w/Boil / Interrupción del servicio con aviso de hervir el aguaSystem Name and WSID#/Sistema y WSID#: Grande Casa, TX0700063
Service Area Affected/Área de servicio afectado: ALL/TODO
Reason for Advisory/Razón por aviso: Power Loss/ Pérdida de potencia
Start Date/Comienza: 03/25/2024
Support Email/Correo electrónico: support@cswrtexaswateruoc.com
Support Phone/teléfono: (866) 301 – 7725(CSWR Texas)
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Children, seniors, and persons with compromised immune systems are particularly vulnerable to harmful bacteria, and all customers in the affected area should follow these directions:
To ensure destruction of all harmful bacteria and other microbes, water used for human consumptions (drinking, cooking, making ice, diluting juices/beverages, making infant formula, brushing teeth, washing hands/faces, etc.) should be boiled using the following methods:
- Bring water to a rolling boil (≥ 212 °F) for three (3) minutes.
- Let water cool sufficiently (≤ 110 °F) prior to use.
- In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
- Disinfect food contact surfaces (dishes) by immersing them for at least one (1) minute in disinfected water containing a ratio of one (1) teaspoon of unscented household bleach to one (1) gallon of water.
- Water used for bathing does not need to be boiled but children should be kept under observation to prevent accidental ingestion of bath water.
Please share this information with others who drink the water and may not have directly received this notification.
If you have questions concerning this matter or would like to receive future notifications, please contact customer support via the phone number and email above.
----------
Los niños, las personas mayores y las personas con sistemas inmunológicos comprometidos son particularmente vulnerables a las bacterias dañinas, y todos los clientes deben seguir estas instrucciones:
Para asegurar la destrucción de todas las bacterias dañinas y otros microbios, el agua para el consumo humano (el de beber, de cocinar, de hacer hielo, de cepillarse los dientes, de lavar la cara y las manos) debe primero, hervirse y luego enfriarse según lo siguiente:
- Hervir el agua y manténgalo hirviendo (≥ 212 ° F) durante tres (3) minutos
- Dejar que el agua se enfríe lo suficiente (≤ 110 ° F) antes de usarlo para el consumo humano
- En lugar de hervir el agua, puede usar agua embotellado u obtener agua de alguna otra fuente adecuada para el consumo humano
- Desinfectar las superficies en contacto con los alimentos (platos) sumergiéndolos durante un mÍnimo de un (1) minuto en el agua desinfectado que contenga una (1) cucharadita de blanqueador doméstico sin perfume por un (1) galón de agua
- El agua utilizado para bañarse no tiene que hervirse, pero se recomienda ser vigilante con los niños para evitar la ingestión del agua
Favor de compartir este informe con las demás personas que beben este agua, especialmente aquellas que no hayan recibido este aviso (por ejemplo, personas en apartamentos, residencias geriátricas, escuelas y negocios). Puede publicar este aviso en un lugar público o distribuir copias a mano o por correo.
Si se detecta agua descolorado u oloroso después de restablecer servicio, o si tiene preguntas sobre este asunto, puede comunicarse con el servicio de clientes al teléfono indicado en la parte superior de este aviso.
CUSTOMER SERVICE BOIL WATER LIFT - CSWR TEXAS 03/22/2024
Type of Advisory/Tipo de aviso: Boil Water Lift / Anulación del aviso sobre agua potableSystem Name and WSID#/Sistema y WSID#: Treetop Estates, TX1840134
Service Area Affected/Área de servicio afectado: ALL/TODO
Reason for Advisory/Razón por aviso: Infrastructure failure/ Falla en el equipo
Lift Date: 03/22/2024
Original Advisory Date: 03/22/2024
Support Email/Correo electrónico: support@cswrtexaswateruoc.com
Support Phone/teléfono: (866) 301 – 7725(CSWR Texas)
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This notice is to inform you that bacteriological samples collected in the affected area indicate that there is no contamination in the drinking water. As such, the boil water advisory is being lifted.
Customers are advised to flush all the water lines in their residence for five (5) minutes by operating all water faucets (both hot and cold) and flushing toilets. Discard three (3) batches of ice cubes and disinfect the ice bin prior to use. Hot water heaters, water coolers, in-line filters, etc. should be flushed to completely replace at least one full volume of the appliance. Disinfect and/or replace all filters on units and run water softeners through a regeneration cycle prior to use. Consult your owner’s manual for additional flushing/cleaning/disinfecting directions. Please share this information with others who drink the water and may not have directly received this notification.
If you have questions concerning this matter or would like to receive future notifications, please contact customer support via the phone number and email above.
----------
Este aviso sirve para informarle que las muestras bacteriológicas recolectadas en el área de servicio afectado, indican que ya no hay contaminación presente en el agua potable. De tal forma, se anula el aviso de hervir el agua.
Se recomienda purgar todas las tuberías en su residencia durante 5 minutos, abriendo todos los grifos (caliente y frío) y descargando el agua en los inodoros.
Billing & Payment
View a Sample Bill
Understanding Your Bill
Other Billing Questions
Log into Account
Pay By Mail
Send check or money order together with remittance stub (bottom perforated portion of your bill) to:
CSWR-Texas UOC
PO Box 674535
Dallas, TX 75267-4535
NOTE: No cash, staples, or paper clips please!
CSWR-Texas UOC
PO Box 674535
Dallas, TX 75267-4535
NOTE: No cash, staples, or paper clips please!
Pay By Phone
You may pay with a credit card by calling 1-866-301-7725; be sure to have your account number ready
Pay In Person - NEW!
Other Options
You may also pay by credit card, Google Pay, Apple Pay, PayPal, Venmo, or Text-to-Pay
We're Here For You
We know that we are living in unprecedented times and we’re here for you. If you are facing financial difficulties due to the COVID-19 pandemic, there are still multiple options for assistance available. See more here.
The Texas Rent Relief Program is providing rent and utility financial assistance to eligible Texas renters. To view eligibility requirements and to apply, please visit https://texasrentrelief.com/.
LIHWAP (Low Income Household Water Assistance Program)
The Texas Department of Housing and Community Affairs provides information on payment assistance for water and/or wastewater billing, through the federal Low Income Household Water Assistance Program. To view eligibility requirements and to apply, visit https://www.tdhca.state.tx.us/community-affairs/lihwap/index.htm.
CSWR-Texas Drought Contingency Plan
Texan public water systems are required by state law to have a Drought Contingency Plan (DCP) that dictates how their customers may use water, based on the time of year and intensity of drought conditions. These water usage restrictions are divided into five Stages (Mild, Moderate, Severe, Critical, and Emergency). Each Stage has its own parameters, or “Triggers”, that cause them. The restrictions of a given Stage build upon the last, limiting or prohibiting water usage in activities such as landscaping, washing motor vehicles, filling swimming pools, and more.
As your Water Purveyor, CSWR-Texas is authorized to enforce the DCP by citing customers with violation notices. CSWR-Texas can discontinue water service to any customers who violate the DCP three (3) or more times. Customers may petition for an Exemption from the DCP if having access to water restricted would result in “an emergency condition adversely affecting the health, sanitation, or fire protection for the public or the person requesting [the exemption].”
The Texas Rent Relief Program is providing rent and utility financial assistance to eligible Texas renters. To view eligibility requirements and to apply, please visit https://texasrentrelief.com/.
LIHWAP (Low Income Household Water Assistance Program)
The Texas Department of Housing and Community Affairs provides information on payment assistance for water and/or wastewater billing, through the federal Low Income Household Water Assistance Program. To view eligibility requirements and to apply, visit https://www.tdhca.state.tx.us/community-affairs/lihwap/index.htm.
CSWR-Texas Drought Contingency Plan
Texan public water systems are required by state law to have a Drought Contingency Plan (DCP) that dictates how their customers may use water, based on the time of year and intensity of drought conditions. These water usage restrictions are divided into five Stages (Mild, Moderate, Severe, Critical, and Emergency). Each Stage has its own parameters, or “Triggers”, that cause them. The restrictions of a given Stage build upon the last, limiting or prohibiting water usage in activities such as landscaping, washing motor vehicles, filling swimming pools, and more.
As your Water Purveyor, CSWR-Texas is authorized to enforce the DCP by citing customers with violation notices. CSWR-Texas can discontinue water service to any customers who violate the DCP three (3) or more times. Customers may petition for an Exemption from the DCP if having access to water restricted would result in “an emergency condition adversely affecting the health, sanitation, or fire protection for the public or the person requesting [the exemption].”
Your Utility Bill
You will be mailed your sewer bill for the previous month during the first week of each month. Bills are due the last business day of each month. Late fees are assessed before the next billing cycle.
The water and/or sewer service line construction and maintenance from the property line to the building is the responsibility of the customer and is subject to inspection by CSWR-Texas.
The water and/or sewer service line construction and maintenance from the property line to the building is the responsibility of the customer and is subject to inspection by CSWR-Texas.
Here’s a guide to important information on your bill:
Account Number: This number should be included in any correspondence with the utility company and added to your check or money order.
Amount Due: This is the amount charged to customers for utility services.
Previous Balance Due: The amount of unpaid previous charges as of the date of the current bill.
Due Date (“Total Due By” date): The account is considered delinquent and may be subject to disconnection if outstanding amount due is not paid by the due date. A late fee will be assessed on any unpaid delinquent balance.
If you leave your residence for an extended period of time and wish to avoid discontinuance of service, you may forward your mail or sign up for automatic payment.
To see a bill example, please click here.
Account Number: This number should be included in any correspondence with the utility company and added to your check or money order.
Amount Due: This is the amount charged to customers for utility services.
Previous Balance Due: The amount of unpaid previous charges as of the date of the current bill.
Due Date (“Total Due By” date): The account is considered delinquent and may be subject to disconnection if outstanding amount due is not paid by the due date. A late fee will be assessed on any unpaid delinquent balance.
If you leave your residence for an extended period of time and wish to avoid discontinuance of service, you may forward your mail or sign up for automatic payment.
To see a bill example, please click here.
Questions About Your Bill?
If you have questions about your bill, please fill out the form here or call us Toll Free at 1-866-301-7725.
Fees
- Late fee: 5% of the unpaid balance
- Returned check charge: see tariff for details
- Credit / debit fee of 2.25% of the unpaid balance
- E-Check flat fee of $ 0.75
- Disconnect and reconnect fees: see tariff for details
Avoiding a Late Payment Charge or Discontinuance of Service
Payment is considered delinquent after the due date. The due date will be the last business date of each month. A late fee will be applied if your bill is not paid by the due date. If your account becomes delinquent, you will be in jeopardy of discontinuance of services.
We will mail you a notice at least 10 days before we discontinue your service. If you receive a notice, please take immediate action to avoid service disruption.
Restoration of service will resume after payment of your bill or settlement is made. A shut-off fee and a reconnection fee will be applied and must be paid prior to reconnection.
If you are unable to pay the entire billed amount and wish to enter into a payment agreement, please call Customer Service at (866) 301-7725 to inquire about your eligibility. The payment plan will consist of payment of the current month’s billing plus a portion of the past due amount, due and payable on the current month’s due date.
We will mail you a notice at least 10 days before we discontinue your service. If you receive a notice, please take immediate action to avoid service disruption.
Restoration of service will resume after payment of your bill or settlement is made. A shut-off fee and a reconnection fee will be applied and must be paid prior to reconnection.
If you are unable to pay the entire billed amount and wish to enter into a payment agreement, please call Customer Service at (866) 301-7725 to inquire about your eligibility. The payment plan will consist of payment of the current month’s billing plus a portion of the past due amount, due and payable on the current month’s due date.
Texas Commission on Environmental Quality (TCEQ)
CSWR-Texas Utility Operating Company is regulated by the Texas Commission on Environmental Quality (TCEQ).
This information is being provided in accordance with TCEQ regulations. If you feel that we have not responded to your issue in a satisfactory manner, you have the right to request that the TCEQ review the unresolved issue.
You may contact the Texas Commission on Environmental Quality (TCEQ) with a complaint. If you do not know who your Commissioner is, or need contact information for your Commissioner’s office, please see the district map here.
This information is being provided in accordance with TCEQ regulations. If you feel that we have not responded to your issue in a satisfactory manner, you have the right to request that the TCEQ review the unresolved issue.
You may contact the Texas Commission on Environmental Quality (TCEQ) with a complaint. If you do not know who your Commissioner is, or need contact information for your Commissioner’s office, please see the district map here.
Our Customer Service Team is Here For You
We’re here to help you when you need it most. As a valued customer, our operations and maintenance professionals are here to help you with billing matters, service disruption and answer any other questions you have about your utility service.
Please contact our Customer Service department at 1-866-301-7725. For after-hours service emergencies, we have staff ready to take your information and ensure help is on the way. For non-emergencies outside our office hours, you may leave a message or email us at support@cswrtexaswateruoc.com.
Please contact our Customer Service department at 1-866-301-7725. For after-hours service emergencies, we have staff ready to take your information and ensure help is on the way. For non-emergencies outside our office hours, you may leave a message or email us at support@cswrtexaswateruoc.com.
At CSWR-Texas, we are committed to bringing you safe, reliable water and/or wastewater services today and every day, 365 days a year.
We are working with the Texas Commission on Environmental Quality to improve your water and/or wastewater systems so your community can count on its water resources for generations to come. CSWR-Texas Utility Operating Company is regulated by The Public Utility Commission of Texas (PUCT).
We are working with the Texas Commission on Environmental Quality to improve your water and/or wastewater systems so your community can count on its water resources for generations to come. CSWR-Texas Utility Operating Company is regulated by The Public Utility Commission of Texas (PUCT).